Strategic Training Solutions (STS) is the premier training and organizational development subsidiary of Hospitality Resource Group, Inc. Based in Westchester, NY, STS serves as a resource to HR professionals, providing training to staff on the topics that will most influence their business success.
At STS, we are committed to providing superior, custom-designed training programs and organizational development services that exceed client expectations. We work as partners with our clients to design and implement training and human resource initiatives which enhance staff performance, increase productivity, improve customer service and achieve top- and bottom-line organization success.
Our formula for success is simple! Our team of training and human resources professionals learn the culture, challenges and management philosophy of your organization. Through custom-designed surveys, focus groups and on-site interviews, we are able to obtain unique insight into the day-today operations of your business.
STS specializes in the following customized training programs
Leadership and Management Skills
These programs are designed to build skills, improve employee confidence and strengthen team relationships, our teambuilding curriculum combines fun and challenging group exercises that promote open communication, idea sharing, and trust.
> Learn More
Sales Strategies
From basic sales skills, to setting goals and motivating sales teams, STS programs are designed to meet the needs of sales professionals of every level.
> Learn More
Enhancing Communication
Our communication classes deliver results because they address critical topics such as proactive listening, organizing message content, understanding different communication styles and learning how to communicate across all levels.
> Learn More
Customer Service
With a focus on creating an environment of hospitality, our customer service classes train
employees on how to exceed expectations, provide service recovery and promote organization and brand loyalty.
> Learn More
Human Resources Development
Your organization’s most important resource is its talent. STS offers programs that assist your HR function to improve performance and productivity, reinforce positive behaviors, and create a respectful and professional work environment.
> Learn More
