Human Resources Development
Your organization’s most important resource is its talent. STS offers programs that assist your HR function to improve performance and productivity, reinforce positive behaviors, and create a respectful and professional work environment.
Behavioral-Based Interviewing: This program introduces a process for behavioral interviewing that will help managers select applicants who will be most successful for specific positions. Participants explore how to avoid the high costs of poor selection practices, how indicators of past behavior may predict future behavior on the job, and how to develop open-ended, probing questions to gain insight about the candidate’s past performance, work ethic and character. Participants also learn what questions should and should not be asked during the interview process. This program is designed to specifically meet your company’s immediate needs for filling open positions while maintaining long-term organizational objectives.
Coaching For Success: It isn’t easy to resolve performance and behavioral employee issues. This program will teach managers how to use coaching and counseling as an effective strategic tool to improve performance and reinforce positive behaviors, and identify situations where discipline may be the most appropriate action.
Creating A Harassment-Free Workplace: This program is designed to enhance the level of trust among employees and teams, while teaching employees what harassment is and how it is defined. Participants review basic information about federal and state laws and major court cases, discuss effective and appropriate behavior for handling different situations and review company specific harassment policies. This program is designed to address all forms of harassment with a specific focus on sexual harassment. Additionally, the program may be customized to meet your state’s harassment training requirements.
Performance Management: Using your company’s performance management system as a guide, this program teaches managers the importance of year-round coaching and feedback, how to write objective, job-focused performance reviews, the importance of setting clear goals and expectations, and how to conduct an effective performance appraisal meeting.
