Enhancing Communication
Our communication classes deliver results because they address critical topics such as proactive listening, organizing message content, understanding different communication styles and learning how to communicate across all levels.
The ABC’s of Business Writing: Every letter, memo, proposal and e-mail you write is a representation of you and your organization. It is critical that your writing communicates the right message and makes a positive and powerful impression on the reader. This program provides useful tips on how to overcome common grammar, punctuation and spelling problems, and teaches the participants how to prepare to write, overcome writer’s block and proofread for success.
Building Relationships for Great Communication: “It’s not what you say, but how you say it!” This program focuses on how to improve internal and external working relationships through the use of effective verbal and nonverbal communication skills. Participants learn how to communicate their needs and get positive results, how to defuse difficult situations, and how to give constructive feedback using tact and diplomacy. This program also explores how appearance and body language impact and influence the communication process and how perceptions versus realities are often one in the same.
Networking for Success: As any great businessperson will tell you, the key to a successful career is your ability to network, network, network! This highly interactive program has participants up on their feet and learning something new about everyone in the room. They learn how to use the “six degrees of separation” theory when socializing to create a network that extends further than they might have thought possible.
Presentation Skills: Whether speaking to one person or 100, a presenter’s message must be delivered and understood clearly, succinctly and powerfully. This highly interactive program allows participants to learn and practice presentation skills through videotape, personal feedback and coaching via a peer review process. Discussion topics include: characteristics of good speakers; preparing for presentations; using movement, eye contact, and body language to effectively communicate, and utilizing engaging visual aide techniques.
For all sales inquires, contact Linda Ferone at ext. 28.
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